Privacy
Crosscheck is a hockey team manager. A team manager adds a roster so that players can be told when the next game is and can say whether they are in. This page explains what we keep, why, and how to get it removed.
What we collect
- Account details from managers: name, email, and a password we store only as a hash.
- Roster details a manager adds for players: name, jersey number and position, and a phone number or email so the player can be reached about games.
- Schedule details from a manager or a calendar feed the manager connects: games, practices, times, and rinks.
- Check-in answers (in, maybe, out) and the time they were given, plus the message that carried them.
- Usage logs needed to run the service: request times, error reports, and the device used to open a link.
Text messages
A player only receives texts because their team manager added their number to the roster and published the season. Messages are about that team: game reminders, a personal check-in link, and confirmations of the answer given. We do not send marketing texts and never sell or share numbers with other companies for their marketing.
- Reply STOP at any time to stop all texts from Crosscheck. We send one confirmation and nothing further.
- Reply HELP for help, or email support@crosschecksports.com.
- Message frequency varies with the team schedule, typically one to three messages per game. Message and data rates may apply.
How we use it
To run the team: show the manager who is in, send the messages the manager publishes, and keep a history of what changed. We do not use roster data to build advertising profiles.
Who can see it
Managers of a team see the roster for that team. Players see their own answers and the game details. We use a small number of service providers to deliver email and text messages, host the database, and collect error reports; each one is bound to use the data only to provide that service to us.
Keeping and deleting it
Roster and schedule data stays as long as the team is active on Crosscheck. A manager can remove a player at any time. A player can ask to be removed from every team by emailing support from the address or number on the roster; we complete removal within 30 days and keep only what the law requires.
Children
Crosscheck is built for adult recreational teams. We do not knowingly collect information about anyone under 16.
Changes
During the closed beta this page may change as the product does. Material changes are announced to managers by email.
Questions: support@crosschecksports.com